14 days to change your mind.
Under European law, you have 14 days from receiving your order to withdraw, without giving a reason.
You have until to tell us about your return.
The 14-day period has passed. If the product is faulty, the 2-year legal guarantee applies: contact us.
Indicative date.How to return
- 1
Email us
Send an email to backend.am24@gmail.com with your order number.
- 2
Send the product back
We send you the return address and instructions. Send the product back within 14 days of your request.
- 3
Get your refund
within 14 daysOnce we have received and checked the product, using your original payment method.
The conditions
Product condition
The product must be complete, in good condition and in its original packaging.
Return shipping
Return shipping costs are paid by the customer, unless the product is defective or we made a mistake.
Refund
Within 14 days of receiving and checking the returned product, using your original payment method.
Faulty or damaged product?
Contact us within 48 hours with photos: we will arrange a free replacement or refund.
All our products also come with the 2-year legal guarantee of conformity.
Ready to make a return?
Email us with your order number, we reply within 24 hours on working days.